Terms of service

These terms cover use of webflipmedia.com and set out the general basis on which Webflip Media takes on work. Specific engagements are always governed by a separate written proposal or agreement, and where that document conflicts with this page, that document wins.

Using this website

The content here is provided for general information. It is not professional advice for your specific situation, and outcomes described for one client are not a prediction of results for another. You may read, share and link to this content freely; you may not republish it as your own.

Enquiries and quotes

Prices shown on this site are indicative starting points, exclusive of GST, and are not a binding offer. A quote becomes binding only when issued in writing against an agreed scope and accepted by you.

Engagements

• Scope. Every engagement starts with a written scope. Work outside that scope is quoted separately before it begins.
• Retainers. Ongoing retainers run on a minimum initial term of three months, then continue month to month until either side gives 30 days written notice.
• Payment. Build fees are invoiced as set out in the proposal. Retainers are invoiced monthly in advance. We may pause work on materially overdue invoices after giving notice.
• Advertising spend. Media budgets are paid by you directly to the advertising platform. We do not mark up media and we do not charge a percentage of spend.
• Your responsibilities. Timely access to accounts, assets, approvals and information. Delays on these move timelines accordingly.

Ownership

On full payment, final deliverables produced specifically for you — creative assets, page content, campaign structures — belong to you. Your advertising accounts, CRM, domains and analytics properties remain in your name throughout; we work inside them rather than owning them.

We retain ownership of our own underlying methods, templates, internal tooling and pre-existing materials, and we may reuse them on other engagements. Unless you tell us otherwise in writing, we may show work produced for you in our portfolio and case studies.

Results

Marketing outcomes depend on factors outside our control, including your pricing, product, market conditions, sales follow-up and platform policy changes. We commit to the scope of work, to competent execution and to honest reporting. We do not guarantee specific lead volumes, revenue figures, rankings or advertising costs, and you should treat anyone who does with caution.

Third-party platforms

Engagements typically involve platforms we do not control, such as Meta, Google, hosting providers and CRM software. Their policies, pricing, outages and account decisions are theirs. We will work to resolve issues on your behalf but cannot be responsible for their actions.

Confidentiality

Each side will keep the other's non-public business information confidential and use it only for the purpose of the engagement.

Liability

To the extent permitted by law, our total liability arising from an engagement is limited to the fees you paid us for that engagement in the three months preceding the claim. Neither side is liable for indirect or consequential loss, including lost profits.

Ending an engagement

Either side may end a retainer with 30 days written notice after the initial term. On termination, you pay for work delivered up to the end of the notice period, and we hand over final deliverables, account access and any credentials that belong to you.

Governing law

These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction over any dispute arising from them.

Contact

Questions about these terms: contact@webflipmedia.com.